Privacy Policy

1. Introduction

wavecres ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This policy explains what personal data we collect, how we use it, and the rights you have in relation to it. wavecres operates from 33/2 Mae Nam Beach Road, Koh Samui, Surat Thani 84330, Thailand.

If you have questions about this policy, contact us at: privacy@{{DOMAIN_NAME}}

2. Data We Collect

When you use our website or submit an enquiry, we may collect the following personal data:

• —Name: provided voluntarily through the contact form
• —Email address: provided voluntarily; used for correspondence
• —Phone number: optional; provided voluntarily
• —Message content: your enquiry details
• —Technical data: browser type, IP address, pages visited — collected through analytics tools if you consent

We collect personal data when you submit a contact form, send us an email, or call us directly. Analytics data is collected only with your consent via the cookie consent modal.

3. How We Use Your Data

We use the data you provide for the following purposes:

• —Responding to charter enquiries and booking arrangements
• —Sending charter confirmations and pre-departure information
• —Understanding how visitors use our website (analytics, with consent only)
• —Complying with applicable legal requirements

We do not use your data for unsolicited marketing communications. We will not send you promotional emails unless you have explicitly requested this.

Legal basis for processing: Contract performance (responding to enquiries and handling bookings); legitimate interest (operating and improving the website); consent (analytics cookies).

4. Data Sharing

We do not sell your personal data to third parties. We may share data in limited circumstances:

• —Service providers: We use Google Analytics (with consent) for website usage statistics. Google processes this data under its own privacy terms.
• —Legal requirements: We may disclose data to authorities if required by Thai law or court order.

5. Data Retention

We retain enquiry and booking records for a period of three years from the date of your last interaction with us. This is to handle any subsequent enquiries or disputes relating to the service. Analytics data is retained for 26 months as per Google Analytics defaults. You can request deletion of your personal data at any time (see Your Rights below).

6. Data Protection

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include access controls on internal systems, secure email transmission, and restricting access to personal data to staff who need it for their role. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

7. Cookies

We use cookies to understand how visitors use our website. You can control cookie preferences through the banner that appears on your first visit, or through your browser settings. For full details on the cookies we use, see our Cookie Policy.

8. Your Rights

You have the following rights in relation to your personal data held by wavecres:

• —Access: request a copy of the data we hold about you
• —Rectification: ask us to correct inaccurate data
• —Erasure: request that we delete your personal data
• —Portability: receive your data in a structured, machine-readable format
• —Objection: object to processing based on legitimate interests
• —Withdraw consent: withdraw any consent previously given at any time

To exercise any of these rights, contact us at privacy@{{DOMAIN_NAME}}. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

10. Children's Privacy

Our services and website are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. Changes will be reflected with an updated "Last updated" date at the top of this page. Continued use of our website following a change constitutes acceptance of the updated policy.

12. Contact

For privacy-related enquiries, contact the data controller: